Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?1? Teamwork for Integrity and Effectiveness in the Lae Port Development Project ADB RETA 6447: Anticorruption Seminars 20-21 October 2008 (Lae, PNG) and 23-24 October 2008 (Port Moresby, PNG) Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?2? If you have information about incidences of fraud, corruption, coercion, collusion or conflicts of interest related to an ADB-financed activity, please contact ADB's Office of the Auditor General, Integrity Division (OAGI) at: e-mail: anticorruption@adb.org or integrity@adb.org tel: + 63 2 632 5004 ? A corrupt practice is the offering, giving, receiving, or soliciting, directly or indirectly, anything of value to influence improperly the actions of another party. ? A fraudulent practice is any action or omission, including a misrepresentation, that knowingly or recklessly misleads, or attempts to mislead, a party to obtain a financial or other benefit or to avoid an obligation. ? A coercive practice is impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party, to influence improperly the actions of a party. ? A collusive practice is an arrangement between two or more parties designed to achieve an improper purpose, including influencing improperly the actions of another party. ? A conflict of interest is any situation in which a party has interests that could improperly influence that party's performance of official duties or responsibilities, contractual obligations, or compliance with applicable laws and regulations. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?3? Table of Contents I. Foreword 4 II. Executive Summary 5 III. Acknowledgements 7 IV. Workshop Activities 9 Task 1: Personal Aims 9 a. Characteristics of an Effective Workshop 10 b. Characteristics of an Effective Team 10 Task 2: Integrity and Effectiveness 11 Task 3: Imagining Impacts 13 Task 4: Why strengthen integrity and effectiveness in the Lae Port Development Project?17 Task 5: How can we strengthen integrity and effectiveness in the Lae Port Development Project?19 Task 6: Leading by Example.22 Task 7: Aims of Action Planning 22 Task 8: Personal Commitments 25 Task 9: Action Planning Steps 29 Task 10: Lessons Learned.30 Annexes A. Information on Cathryn Goddard and the Coverdale Organization 32 B. OAGI powerpoint presentation 33 C. List of participants and contact information 38 1. Port Moresby.38 2. Lae 39 D. Evaluations.42 Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?4? I. Foreword increasing the understanding of and compliance with ADB's anticorruption policy and raising the awareness of potential irregularities throughout the project organizations implementing these projects, including representatives of executing and implementing agencies, project management and implementation units, project management consultants, members of steering and evaluation committees, beneficiaries, and other stakeholders, and thus help strengthen project administration. The TA beneficiaries will better understand ADB's anticorruption policy and related procedures and be able to identify and address potential fraud and corruption in ADB-financed activities. In March 2008, ADB approved RETA 6447 for Anticorruption Seminars for 2008 and 2009. The objective of the Technical Assistance (TA) is to reduce the risk of fraud and corruption in selected ADB-financed projects by ? Increasing the understanding of and compliance with ADB's anticorruption policy, and ? Raising awareness of potential irregularities among those responsible for implementing the projects. Stakeholders of development activities include a range of individuals and institutions, including executing and implementing agencies, project management, audit and implementation units, project management consultants, steering and evaluation committees, beneficiaries, and others. The purpose of these seminars is to increase the awareness of stakeholders of the impacts of fraud and corruption on projects. Through facilitation discussions about ADB's anticorruption policy and ADB-financed activities, it is hoped that stakeholders can ? Identify and address potential fraud and corruption, ? Safeguard assets and resources, and ? Contribute to an integrity-based project environment. The TA is being implemented by ADB's Office of the Auditor General, Integrity Division (OAGI). OAGI launched RETA 6447 in Papua New Guinea in October 2008. The first project to be covered by the RETA is Loan 2398/2399-PNG: Lae Port Development Project. This project was selected for the RETA due to the size of the loan and the complexity of the undertaking. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?5? II. Executive Summary OAGI held two-day participatory workshops in Lae (20-21 October) and Port Moresby (23-24 October 2008) as part of Regional Technical Assistance (RETA) 6447: Anticorruption Seminars. The Coverdale Organization, Inc. facilitated these workshops. ADB's anticorruption policy was used as a framework for interactive discussions with stakeholders in and around Loan 2398/2399-PNG: Lae Port Development Project. Participants in the workshop comprised representatives of the project, local and national government, civil society, communities and private sector, who worked in teams to develop a shared vision for the project as a model for effective, integrity-based development. Both workshops developed simple action plans, including personal commitments from team members, to make that vision a reality. Participants shared their views on the meaning of integrity and effectiveness and discussed the potential positive and negative impacts of eventual project outcomes. Keys to the workshops' success included: ? Representation from public and private sectors, including ethnic groups; ? Willing and active participants; ? Development of a cadre of trainers who can work to sustain the process; and ? Assistance provided by the IPBC, facilitators, ADB Resident Mission and ADB project staff. Participants included official and informal representatives from the following stakeholder groups: Auditor General's Office Bris Kanda Rural Enterprise Development Programme Busulum Clan Association Central Supply & Tenders Board Certified Practising Accountants of PNG Chemcare Group Ltd Department of Labour & Ind. Relations Department of Works Huon Gulf District Office, Morobe Provincial Administration Independent Public Business Corporation (IPBC) Institute of Engineers Papua New Guinea Inc. Institute of National Affairs/CIMC IRC – Customs Operation Labu Landowners Corporation Ltd. Lae City Council Lae District Administration Lae Urban Local Level Government Council Morobe Administration Moos Markham National Research Institute Nawae Construction Ltd Niugini Coffee, Tea and Spice Company PNG Ports Corporation Police Rickback Stevedores Ltd Rural Industries General Sodas Settlement Soroptimist International of LAE/MBC consultancy Transparency International Trukai Industries University of Papua New Guinea Waqia Wara Tais Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?6? Within the workshops, stakeholders: ? Developed a consensus-based, shared vision with regards to integrity and effectiveness in the implementation of the Lae Port Project; ? Developed action plans to carry out that vision; ? Sharpened relevant and related integrity-based management skills to improve cooperation, willing compliance, transparency, and accountability; and ? Strengthened teamwork between stakeholder groups. Methodologies incorporated into the training included team building, planning, role play, role reversal, brainstorming and reporting. While the composition, size and activities of the workshops differed between Lae and Port Moresby, both found strong interest and active commitment to ensuring that the Lae Port Development Project results in effective and integrity-based project outcomes. This report documents the process of developing a shared vision and identifying steps to realize it. The strength of participants' commitment is evidenced by their contributions, which are presented in this report. While readers may draw their own conclusions on shared themes and points of contrast, the words and photos from the workshops capture the spirit of teamwork and cooperation experienced. As a result of the workshops, there was agreement by participants to develop an Integrity Network to assist the Lae Port Development Project in achieving maximum success. Continued interest by participants can help ensure transparency and accountability of the project. However, this requires nurturing and follow-up. It is hoped that the initiative begun in the workshops will continue, in an environment of active solicitation of interest and support for stakeholder involvement at all stages of the project. A journey of a thousand miles begins with the first step. Modest support to sustain the commitment generated by the workshops can help sustain commitment and effectively use the aspirations of stakeholders for the benefit of the project and the community. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?7? III. Acknowledgements We are pleased to provide you with a copy of your collective product from the workshops. It is our hope that your work will continue, to ensure the best possible result from the project for the people of Papua New Guinea. We would like to thank each member of the Integrity Network for their efforts in generating ideas, enthusiasm, creative approaches, and, most important, commitment. Your diverse knowledge, skills, discipline, experiences, and personal interests represent vital resources to this network. This is your report and we are proud to have facilitated your efforts. Your rich combination of perspectives and backgrounds allowed the team to begin to develop a shared vision, and more important, to start identifying steps to make it a reality. Thanks to each of you for your input, and for choosing to cooperate to produce the contents of this document. Adam HAY Nawae Construction Ltd. Adrian Ali BIBIKEN IPBC Alois Akibe FRANCIS Institute of National Affairs/CIMC Andrew TULO PNG Ports Corporation Ltd. C. Brian GOMEZ IPBC Calistus Jacob ROBIN Lae District Administration David Young KARI IPBC Edward MINNIS IPBC-PMU Eileen ALLAN Chemcare Group Ltd Emily George TAULIE Transparency International Gideon Apeng YALU IRC - Customs Operation Geoff FAHEY Trukai Industries, Waqia, Rural Industries General Guy KILIKI mcs Labu Landowners Corporation Ltd. John Edward STEVENSON Niugini Coffee, Tea and Spice Company Julius Alexandroo VIOLARIS Nawae Construction Ltd Kasen BALA Lae City Council Kato TOSHIHIRO IPBC-PMU Kevin Kopii KEPORE Certified Practising Accountants of PNG Lukis ROMASO Bris Kanda Rural Enterprise Development Programme Makole FABIAN Moos Markham Maria LOVAGA Department of Labour & Ind. Relations Mawasang LOU Busulum Clan Association Megan Joisi MATAINAHO IPBC Michael Joseph KUERSCHNER Nawae Construction Ltd (Civil Contractor) Michael UNAGE National Research Institute Neil R. ABEL Central Supply & Tenders Board Paul Markus UNAS PNG Ports Corporation Robert Yopa DINOKE Sodas Settlement Rodney GEMEI Lae Urban Local Level Government Council Ruben TARA Department of Works Sale' Charlie NOP Auditor General's Office Sam SODENG Police Sen Athanasius HUGO Institution of Engineers Papua New Guinea Inc. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?8? Tom ANE Wara Tais Tony Burum ASE Huon Gulf District Office, Morobe Provincial Administration Winch BOB Lae Urban Local Level Government Council Yosh REILLY Niugini Coffee, Tea and Spice Company Zaze Mcford OMBI IPBC Some also served as process facilitators and transcribers or took on the many backstage tasks needed to make such an event possible. We acknowledge all of them as part of the facilitation team who worked to allow others to participate more effectively. Each of them led by example, and each understood that no task that helps the team move forward together is unimportant. Almost all of them are the vital local resources who can sustain the process of cooperation among members of the Integrity Network. Adrian Ali BIBIKEN IPBC C. Brian GOMEZ IPBC Edward MINNIS IPBC David KARI IPBC Emilie BALLARES ADB Genevieve ABEL ADB Jack STANLEY IPBC Judith Adelaide, Ida ABAIJAH IPBC Leo MARAI University of PNG Maygen JOSEPH IPBC Megan Joisi MATAINAHO IPBC Michael GEDISA IPBC Nellie McLAY Soroptimist International of Lae/MBC Consultancy Sakeus Mayarom GEM IPBC Zaze Mcford OMBI IPBC We acknowledge the many contributions of Cathryn Goddard, international executive facilitator from the Coverdale Organization, Inc, in designing and delivering these workshops (Annex A). We would like to take this opportunity to thank Emilie Ballares for her event planning assistance, the ADB Resident Mission in PNG, especially Charles Andrews and Alan Lee as well as Dulcie Billy for her logistical prowess, We also extend our thanks to the IPBC for making its facilities and staff available for facilitation training and the workshops, and Lawrence Smith, IPBC project manager, and Cai Li, ADB Infrastructure Specialist, to whom we entrust this report in the hopes of strengthening integrity and effectiveness in the project. May this report remind us of the importance of integrity and effectiveness in all of our endeavors and may the time and effort we have invested in this theme encourage further integrity-based initiatives in the Lae Port Development Project and in our communities. Genevieve Abel Integrity Specialist Office of the Auditor General, Integrity Division Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?9? IV. Workshop Activities Task 1: Personal Aims In this session, participants worked together to present their personal interests in the workshop. The purpose of this question was to give the facilitation team insights to shape the workshop design for greater participant satisfaction and engagement. Participants provided the following responses: ? See how Lae Port Project can proceed and conclude with few problems. ? See the port built for the benefit of all Papua New Guineans. ? Learn and contribute constructively towards this workshop for the purpose of national economic growth of my country – PNG and growth of the people. ? Learn how this project will develop PNG and the community. ? Know more about what is happening with this project and where we fit in. ? Get a better sense of how "bris kanda" can serve those affected by the port development. ? Contribute ideas to assist in the development of the project in terms of law and order situations. ? See that PNG's biosecurity is adequately protected through the provision of adequate quarantine facilities in the Lae Port. ? Ensure landowners participation. ? Improve efficiency on the port. ? Be able to lead my community in the process of construction of the wharf. ? Find out what difference the port will make in accomplishing speedy importing/exporting for everyone's benefit. ? Understand stakeholders expectations with development and help facilitate efficiency in port operations to deliver desired outcomes to all port users. ? Learn new things from experienced people and pass on what I learn to the people that I represent with regards to the port development. ? Be part of the team and participate in this important project. ? Learn and share experience on integration and effectiveness. ? Respect others view point. ? Contribute constructively. ? Understand the process involved in this workshop and to integrate them in my life and career. ? Get as much as possible out of discussions. ? Assist the people I represent and build the project. ? Sustain good information flows ? Understand facts, meaning and operation of corporate governance… ? See how we can work together for the common good. ? Understand the ADB approach to compliance. ? Justice and fairness ? How ADB applies integrity and effectiveness in its PNG operations ? How these principles may be applied to my work situation ? Learn about what others are doing in anticorruption, especially the donors. ? Explore how these governance issues affect development. ? Share my experiences in governance and anticorruption initiatives. ? See how ADB is aligned with Transparency International's Integrity Pact. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?10? a. Characteristics of an Effective Workshop Participants then discussed what characteristics they have experienced previously in workshops and those they desired to see repeated in this one, to present expectations and build consensus among participants. Responses included the following: ? Understanding ? Communication ? Teamwork ? Listening ? Talking ? Enthusiasm ? Method ? Creativity ? Flexibility ? Participatory ? Interactive ? Clarity ? Clear purpose ? Organization ? Cooperation ? Responsibility ? A great presentation ? Good facilitator ? Reliable ? Take away knowledge ? Ownership ? A good lunch ? Timing ? Motivation ? Positive energy ? Inspiration ? Great logistics b. Characteristics of an Effective Team ? Communicating well ? Cooperating together ? Employing collaborative ideas/approaches to problem solving ? Having team members with skills ? Respecting everyone's opinion and views ? Listening to a team member and empathizing with the individual's background/work/life experience ? Having good leadership ? Having clear goals, objectives and strategies ? Sharing roles and responsibilities ? Having clearly defined roles for team members ? Listening to others ? Following others ? Being able to ensure timely responses to problems/queries ? Actively participating ? Participating (not being left out) ? Accepting criticism in order to improve ? Learning from others ? Having clearly defined roles for team members Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?11? Task 2: Integrity and Effectiveness Participants worked in small groups to define integrity and effectiveness, clarifying the vision and identifying common themes. Integrity Is ? Illegally twisting for personal gain ? Having respect, honesty with high standard of a moral ethics ? Being straight ? Being morally responsible ? Doing the right thing ? Being faultless ? Good moral conduct ? Respecting the laws, being honest ? Being honest and respectful ? Respecting one another in the community ? Making sound honest judgment ? Respecting the community ? The standard of respect maintained in the community ? Being trustworthy ? Not being corrupt ? Being morally correct ? Being ethically correct ? Being just ? Being accountable ? Being moral ? Having good process in place ? Being responsive ? Having strong systems, processes and laws ? Being impartial ? Having good values ? Being professional, ethical people ? Fairness ? Being responsible and committed ? Being trustworthy ? Having moral fortitude ? Having the courage to make a difference ? Self honesty ? Being honest, equal and fair ? Having commitment and dedication ? Showing respect ? Securing the port Integrity is not ? Working to own agenda for personal gain ? Immorality and unethical behavior ? Selfish manipulation ? Cheating ? Being greedy ? Being full of flaws and faulty ? Not respecting laws ? Having no respect for others in the community ? Letting people down ? Having illusions ? Being corrupt ? Being disrespectful ? Having bad behavior or corruption ? Having disagreements ? Not upholding confidentiality ? Being untrustworthy ? Being dishonest ? Cheating ? Being incorrect ? Disloyalty ? Having corrupt ways ? Telling lies ? Being dishonest ? Being abusive ? Being selfish ? Self-serving ? Cheating ? Favoring special interests ? Being unprofessional and unethical ? Having weak systems, processes and laws ? Dishonesty ? Disowning it ? Being disrespectful ? Having an unethical attitude ? Corruption Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?12? Effectiveness is ? Being time conscious ? Making money ? Having an efficient operation ? Not wasting money or resources ? Everyone working together to achieve the best results ? Having a continuous flow of information/no breakdowns ? Communicating efficiently and effectively ? Getting things done ? Accomplishing tasks well ? Ensuring things are done on time ? Planning for the work(s) and to show that the result(s) aimed for are achieved ? Being smart, with high performance and standards ? Being outcome driven ? Making good progress ? Getting the job done simply ? Being purposeful in all dimensions ? Achieving objective properly and on time ? Being incorruptible ? Being efficient ? Having commitment ? Upholding confidentiality ? Having systems of checks and balances ? Conducting review and feedback ? Being well organized ? Having clarity ? Productive teams ? Achieving results happily ? Identifying priorities ? Understanding outcomes being sought ? Recognizing risks and developing mitigating strategies ? Having proper controls ? Developing plans ? Planning well ? Achieving results ? Achieving goals or targets ? Achieving equitable outcomes ? Delivering on time ? Achieving timely outputs or outcomes ? Being punctual ? Constantly re-evaluating ? Working around set backs ? Working as a team ? Having transparency ? Sharing ownership ? Being productive ? Having quality ? Being professional ? Participating equally ? Balancing equations ? Complying ? Being consultative ? Having an efficient port Effectiveness is not ? Wasting time, money and resources ? Failure ? Sitting idle and wasting good time to make money ? Not doing a job properly ? Being delaying ? Being delayed in getting things done ? Sloppy planning and workmanship that fails time after time ? Achieving a low performance standing and not being smart ? Suffering unnecessary delays ? Avoiding the issue and not doing it properly, making things complicated ? Being dull and not useful ? Poor timing ? Not having accountability ? Unreliability ? Being slack ? Poor team work ? Lacking cooperation ? Not achieving targets ? Ineffective results ? Not receiving timely outcomes or responses ? Achieving poor results ? Disharmony and disappointment ? Costly and expensive ? Not keeping track of expenditure ? Wasting resources ? Ignoring effects ? Not addressing effects ? Not completing jobs ? Quantity ? Tardiness ? Being single focused ? Being non-productive Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?13? Task 3: Imagining Impacts In this session, groups were asked to discuss the positive and negative impacts resulting from two different scenarios: the project having good standards of integrity and effectiveness and poor standards of integrity and effectiveness. The purpose of this discussion was to identify some of the intended and unintended consequences, and to start to identify who might benefit and who might get hurt as a result. Good Standards of Integrity and Effectiveness Poor Standards of Integrity and Effectiveness Positive Impacts Negative Impacts Positive Impacts Negative Impacts Lower quarantine risks and make more revenue for Customs. Barriers put in place by vested interests so things/processes may be slow. From the top management down to the tea boy must abide by only one law to get the job done and on schedule. Any mistake by one person or group will have very big impact on the whole project and would cost a lot of time and money. Before employing anyone for the Port Project we would need to screen applicants before employing them thus there is no 'Wantok System'. Trupela pasin. Lack of preparedness of Stakeholders to embrace good standards leads to delay and high costs. If you are a 'Wantok' it is easier to get things done. Poor Occupational Health and Safety standards that could lead to high incident rates, loss time injury and higher insurance claims. Good working relationships Political interference Benefits only few people. Bribery of security. No 'Wantok System' as ID card system is used by/for Security. Rich become richer, Poor become poorer. Increase employment for a particular ethnic group. Could cause environmental damages. Efficient movement of imports and exports. Corrupt practices. Quick flow of cargo. Customs revenue could drop or decrease. Saves money and time for all stakeholders. Greed, self interest, bribes, infighting for top jobs will slow down good progress. Corruption by politicians. Prices of goods and services may rise. Realistic terminal plans to deliver high productivity. May lead to higher quarantine risks. Operational integrity. Political corruption Supportive and co-operative efforts. Transparency amongst all Stakeholders. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?14? Good Standards of Integrity and Effectiveness Poor Standards of Integrity and Effectiveness Positive Impacts Negative Impacts Positive Impacts Negative Impacts Good standards = Community development and Improved standard of living Greater impact on social issues affecting the community Sectional interest are maintained at consequence of general community Poor economic growth within resulting in poverty Good standards of integrity and effectiveness Misappropriation of information in Good Facilities Livelihood affected in the project influence area The community can be easily deceived Honesty Impact of poor standards Bureaucrats will benefit (win) Landowners have stevedoring interest, therefore GOOD = Better port services Negative impact on environment Wrong individuals or groups getting employed Favored groups would lose employment opportunities Development and Environmental impact not balanced Understanding the shift in culture and its impact Poor Stevedores provide Poor Service More jobs for the community Various acts against the Port Economic Growth Insecurity Effective Welfare and Social System Dissatisfaction Trust and Shared ownership Wealth Inequality Having local participation in the stages of the project development Disgruntled communities against each other Having good ethics and morals Ambiguity and misunderstanding Collective decision-making Lack of transparency Having a work environment conducive to positive progress Mechanism of survival in projects influence areas affected. Transparency Equal benefits of stake holders Accountability Equal participation of stakeholders Being respected and respectful Ensuring all decisions are transparent and in the best interest of all Having a sense of morality and social obligations Involving the stakeholders in decision making Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?15? Good Standards of Integrity and Effectiveness Poor Standards of Integrity and Effectiveness Positive Impacts Negative Impacts Positive Impacts Negative Impacts Creating a vision of success Equal benefits of stake holders Increasing business activities Community disturbance Beneficiary from corruption Avoiding of flawed contractors Increasing employment Small scale business interruption Settlers not upset or disturbed Lack of funds if money siphoned off poor structures Good business Environmental effect on fishing stock Impediment and bottleneck to trade Loss of revenue Greater commerce Law and order problems Corrupt dealers Increased wealth Workforce displaced Growth Worse, housing shortage in Lae Economic hub School disturbance Employment opportunity Education interruption Increase national revenue Enhance trade facilitation Enrichment of individuals or companies Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?16? Concrete impacts ? Increased throughput inwards and outwards ? Minimum adverse social & environmental impacts. ? Increased stevedoring ? Increased staffing for PNG Ports Ltd ? Increase efficiency in operations ? Improved shipping services ? Increased employment ? Timely delivery of services ? Increased markets ? Economic development of regions/ districts ? Chance for PNG to supply South East Asia with meat/ vegetables / flowers ? Decrease in demurrage costs ? Increased port infrastructure ? Good infrastructure ? Increased employment ? Jobs created ? Shipping companies attracted due to improved efficiency ? Reduced cost to shipping companies ? Flow on cost savings for PNG Ports Corp. due to increased efficiency ? Improved safety due to improved efficiency ? Increase of local manufacturing companies ? More efficient shipping ? Reduce cost of imported goods ? Noise, odor & pollution to nearby residents ? Exports more competitive ? Process drives positive outcomes ? Linkages to transport operators ? Loss of fishing stocks Community Development Impacts ? Spin off benefits ? Opportunity for improved health / Education facilities ? Business opportunities ? Improved health services ? Increased pressure on local food stocks ? Increased employment will mean higher standard of living ? Creates a magnet for people in provinces ? Encourages better maritime services in provinces ? Effective HIV/ AIDS awareness ? Increase rate of HIV incidences ? Increased revenue lead to increased social problems from prostitution and alcohol ? Compensation claims limit constraints on operations. Impacts of an Unsuccessful Project ? Loss of potential revenue for PNG Port Corp. ? Loss of confidence in political process ? Loss of business confidence ? Loss of confidence by investors ? Loss of confidence in PNG by ADB ? No consultation with land owners on project. ? Potential for corrupt practices ? Wastage of funds ? Wastage of funds and resources ? Increased internal debt to GoPNG ? Environmental damage ? Public debt Iaicreases ? Stagnant development ? Provides opportunity for the Private Sector to development and operate wharf facilities. Beneficiaries of the Project, those who stand to gain or lose ? PNG and its economy ? PNG Ports Corp. ? Local farmers ? Mining projects ? Greater challenge to existing culture of communities ? Businesses ? Local communities. i.e: highlands with inflow of money/ goods ? All sectors ? Public ? Government ? Community in Lae Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?17? Task 4: Why strengthen integrity and effectiveness in the Lae Port Development Project? In this session, participants summarized their earlier discussion and clarified the desirable impacts from the project, as a reminder of why integrity and effectiveness in the project is important. This process allowed participants to see the "why behind the why," allowing teams to articulate purposes on several levels to understand that, while they may disagree on the lower level specifics, they can choose to cooperate on higher-level shared goals. ? For transparency and equal participation by all stakeholders. ? So that the benefits will be spread over all and not just one sector or group of stakeholders. ? Achieve shared ownership. ? So that everyone who's supposed to benefit benefits. ? For effective and efficient delivery of goods and services and sustainable economic development. ? So it works. ? Avoid overruns and project delays. ? Delivery of goods and services. ? Contribute to nation and province building (infrastructure, human development, when completed). ? Ensure accountability. ? Bring PNG up to worldwide port standards – best practices ? Get the best results for the benefit of all stakeholders, businesses and community at large ? Successful project implementation ? Lae Port MAJOR Infrastructure: To facilitate economic growth for the whole nation. ? Justify funding arrangement – loan ? Equity for all stakeholders. ? Be an example to others. ? Strengthen my community. ? Avoid the current port from collapsing into the sea. ? Avoid the port's closure. ? Acknowledge existence of real corruption in project and identify steps to reduce it ? Be part of the solution ? Increased export lead to increase GNP ? Ensure the ability to trade. ? Build credibility internationally, regionally and nationally. ? Reduce strain on utilities, including o Roads o Water o Electricity o Telecom ? Ensure success with minimum social cost ? Ensure good outcomes ? Ensure project completed on time and within budget ? So that all stakeholders will be happy ? Ensure Economic objective is achieved ? Ensure the is done project properly according to guidelines and standards ? Cultivate personal integrity and self discipline Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?18? ? Focus on right and wrong, not dos and don'ts ? If you lower your standards you won't get that far ? Stop fraud in the project ? Eliminate all potential threats and hindrances in the development of the project ? Use checks and balances within PIU and PMU ? Develop skills required for project management, estimation, planning and contract management ? Because it will have a good impact on our national and economic growth. ? Because it will have a favorable impact on region. ? Because it will reduce poverty. ? Because everyone pays if it fails. ? Because it's a good project for the port. ? Because ports are international. ? Because it will increase our ability to be transparent and honest. ? Because it is fair. ? Because PNG has contractual responsibility ? Because default may impact on future borrowing capacity ? Improve human kind ? Best use of people and resources ? Because there is government policy for equitable development Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?19? Task 5: How can we strengthen integrity and effectiveness in the Lae Port Development Project? In this session, teams discussed how they could strengthen integrity and effectiveness in the Lae Prot Development Project. They were asked to consider how they could do this 1) as individuals, 2) as part of their office, company, organization or community, and 3) how they could accomplish this within their workshop working group. Individually Organizationally This group Ensure equal distribution of port development e.g. help in relocation of workers displaced Make sure all individuals have skills and knowledge required to carry out work requirements training. Network across cultural and economic group Have good integrity and ethical conduct Uphold compliance to standards and procedures Conduct awareness raising Report on corruption Enhance trade facilitation Good management systems in place Represent community interest Ensure compliance by port users Share knowledge and information Avoid corruptible practices Promote good governance Encourage communication and networking. Run our own organization as well as possible and to communicate to other stakeholders Apply the rules (strictly) that govern the operations of the port Move in comprehensive and coherent manner to ensure smooth completion of the construction. As a landowner, provide advice and information to enable the smooth completion of the project. Promote good co-operation amongst stakeholders Coordinate and liaise with construction authorities of the progress of the construction. Don't support individual factions. Observe internal standards best practices Share knowledge. Ensure group participation and ideology contribution. Provide the human resource (labor) for the construction of the Port facility. Ensure that the information on owners / agents / contractors are declared. Ensure my involvement is recognized as a professional Engineers input. Active participation in community affairs and social welfare services. Communication on awareness, consultation and training. By directly/indirectly liaising with partners and stakeholders in the construction of the port. Participate as a project partner in the Planning and Implementation process of the construction of the Port. Assist and implement Information / Programs / Awareness to the people, the effect of the Construction. Don't support or participate in corrupt activities. Being prepared to share our organizations expertise and relevant resources. Take our workshop experiences back to our communities and share thoughts / discuss / debate and achieve. Consensus. Share my ideas and receive Enforce law and order. Pass on what we know or learn to improve Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?20? their understanding of the Port construction Be mindful of the social impact in the community of the construction. Be accountable Contribute and share ideas Respect others Lead by example Organization commitment. Share resources and information Ensure equal participation by all stakeholders Identify the organizations Authority and Obligations responsibilities (Permits) Have respect for others, men, women and children Individual involvement and participation Facilitate meetings with landowners and stakeholders Use conflict resolution skills Be honest Talk to the community about the project Establish networks and contacts Influence leaders and decisions makers Set standards of operations and staff members behavior Networking Organize groups in the community Communicate information on needs Make key information widely available to all stakeholders Show leadership to promote acceptance of change Carry out awareness within my community Assist in facilitating awareness Promote awareness Carry awareness Attend workshop like this one and relay information back to the people affected in the project Get feedback from affected community and pass back information to developers Be an example Resolve land disputes Be what you are Improve team work Improve capacity Be more transparent Show positive image Engage leadership Improve dissemination of information Good effective system Need to network with people and groups of like minded persons Professional ethics Advocate honesty Checks and balances Uphold integrity on a more personal level Self internal controls Moral perspective Ensure effective management control Internal driver Good communication network Walk the talk Involve with like-minded people Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?21? Believe in myself A man for himself Become more knowledgeable on the project Know projects requirements and follow Educate the population of the costs and negative impacts of corruption Networking on integrity Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?22? Task 6: Leading by Example This session allowed participants to discuss the implications of being agents of change. Effective ways to change behaviors and attitudes. ? Be an example ? Leading by example ? Consistently practice good governance at the workplace ? Ethical values ? Self-management ? Social capital ? Use newspapers as a widely dispersed medium ? Media exposition ? Persuasive communication ? Keep message funny, not dry, at local level in Pidgin/Motu ? Messages people can identify with ? Public awareness campaign ? Conduct awareness of existing laws and consequences ? education ? More home education on the subject ? Make the subject matter part of formal education ? Reinforce the messages that not to ask wontok/tambu for a favor, as if he/she loses job then he won't be able to help in far greater ways. ? Help me to tell people who ask for favors of the consequences of helping ? Help people realize that laws are there to help people live in harmony Task 7: Aims of Action Planning The purposes of action planning were discussed in general terms, and work groups were given time to discuss the importance of action planning together. This component focussed on the results and indicators of the Integrity Network. In this session in Lae, the IPBC identified how it could use the different stakeholder groups in project implementation, to maximize transparency and constituency. Likewise, the stakeholders presented what its representatives thought they could bring to the table that would be of use to IPBC. This session focused on the Aims (the questions that helps to clarify vision), the Purpose (which answers the question "Why?" and use action verbs), Results (which answers the question "What?" using nouns, and Indicators (which answers the questions "Are we on track?" "Are we done yet?" Indicators specify quality, quantity and time, to help focus efforts). Although some transcriptions from this section were not submitted for this report, the participants' memory and commitment will guide their actions. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?23? Individual Organization Group Purposes Results Indicators Purposes Results Indicators Purposes Results Indicators To deliver improved training in provincial and national departments on corruption. Improved training in provincial and national departments on corruption. Introduce concept to IEPNG to adopt as a rule in Code of Ethics. Code of Ethics Develop network with other stakeholders in order to make sure the Lae Port Project is transparent in its implementation. Network. Meet once a month. Practice self- control Self-control. Ensure members of IEPNG are aware of the new rule relating to corruption Establishment of new rule relating to corruption. Set up internal controls, i.e. procurement procedures Established internal controls. To promote self-discipline Self- discipline. To develop Code of Ethics for workplace practice. Code of Ethics. To share a common desire to avoid corruption on this and other projects Minimized corruption. To practice good conduct Good conduct. To ensure that CSTB tendering processes are complied with. Compliance with requirements. Give support in advise or referral to group members Increased support. Share information with those workmate Information shared. CSTB To again seek earlier involvement in discussion and development of development partners funding arrangements. Early involvement in discussion of development partners funding arrangements. Network with other team members Shared information. To promote integrity at work place Integrity promoted at work place. Work within individual organization to promote transparency and good governance. Promotion of transparency and good governance. Form a group that networks and communicate corruption practice. Network and communication. Display personal commitment Personal commitment. Improve information flows within organization and externally. Smooth information flow. Group networks to strengthen Integrity. Integrity network groups. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?24? Live a life that is built on integrity and effectiveness as a foundation Life built on integrity and effectiveness. Allow peer group networking to stop corruption. Group networking. To relay information and be a conduit Conduit To identify research area .(NRI) Research. Exchange views and information with colleagues Exchangeabl e views and information To do policy advice. (NRI) Policy/ Informed policy advice. Promote the concept of good governance through sharing information with others. Good management and governance Promote good management through effective networking with other organizations Good management and effective networks with other organizations, Explore working with Lae port expansion unit to promote integrity and communication changes. Promotion of integrity and communicati on. To facilitate trade through establishment of wharves. Trade facilitation. Share information on new corporate plan to improve compliance and audit that requires support from development partners. Improved compliance and audit. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?25? In the light of ? the vision developed here ? your action plans ? your process reviews & ? the work you do in the Lae Community Identify five (5) key tasks you want to follow up on in the next few weeks. Task 8: Personal Commitment (General Session) Having discussed general action plans, individuals were asked to make personal commitments to activities they would undertake. Participants were asked to keep in mind the following: Judith Abaijah ? See IPBC answer questions, if not all….. that was thrown at them today. ? Summary report from ADB on the 2day Workshop called "Teamwork for Integrity and Effectiveness in the Lae Port Development Project. ? Keep in contact with the participants and if I am able to help with my IPBC team, I will to keep them updated of the Port Project. Eileen Allen ? Follow-up with IPBC to see how far they have progressed with questions asked during the workshop. ? Contact five (5) participants from the workshop (more if schedule permits ? Be prepared to attend meetings/forums if required/requested. ? Be prepared to help wherever/whenever possible in the future Kasen Bala ? Ring Megan to collect drainage information ? Contact Judith to provide details of Integrity network members ? Check on court action result Robert Dinoke ? Carry out awareness to be prepared to be resettled without any resistance. ? Liaise with appropriate government agency to work out the time frame of resettlement ? Establish dialogue with the receiving landowner for a smooth transition ? Liaise with government/NGO to draw up plans for teaching of new technical skills ? Follow-up with any possible stakeholders to push for timely completion of the project. Geoff Fahey ? Talk to Sakeus Gem (IPBC/PMU) to see if IPBC would like assistance to form a Project Community Advisory Committee ? Talk to IPBC & NAQIA Management to ensure that adequate quarantine facilities have been included in the new port. ? Brief LCCI plus other private sector representatives on the outcome of this meeting and elicit support for the formation of a PCA Committee. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?26? Amet Fungamale ? Being a contact for Community works /resource development works (business houses and NGO's) ? Facilitate training on Gender, Family, & Sexual violence. ? Assist workers & employees with Social Welfare problems Sakeus Gem ? See the project develop sooner ? Brief PD ? To ensure the AP and the RS obtain their ID's to enable identity ? To ensure constant communication to the AP ? Inform of progress to the AP ? Make known my contact to all for communication purposes ? Enable smooth transition of the Labu Canoe Landing site Rodney Gemei ? To plan and assist repatriation of affected people (AP) back home ? To work with the affected community, their living standards are met when resettlement takes place for the project. Brian Gomez ? Improve personal knowledge and communication on the Lae Port Project. ? Hold media workshop in Port Moresby and Lae to disseminate information on Lae Port expansion. ? Be available as a resource for information reporting to IPBC. ? Be available as a resource person on programs involving media awareness. ? Keep network with Integrity workshop members to further goals that have been discussed. George Gware ? Be a contact to provide key information which would be used for Port Terminal development - input from stevedoring companies ? Assist in providing contacts of various key users ? Help disseminate information on the project. ? Willing to meet with stakeholders to discuss issues Sen Hugo ? Leave contact as iepng.org.pg for other participants to contact me on the issue of Lae Port Project on Integrity. Contact the CEO of Institute of Engineers of PNG (IEPNG) Inc. ? Obtain contact of all participants as resource personnel to network on the Lae Port Project and on Integrity. ? Submit a submission to the IEPNG Board to form an Integrity sub- committee and to procure funding to amend the Code of Ethics and the Constitution. ? Obtain funding in the 2009 IEPNG Budget to conduct awareness on the revised Code of Practice and Constitution. ? Set up a Technical Team to assist with the Lae Port Project. ? Report to IEPNG. Toshihiro Kato ? Visit City Engineer –Kasen Bala (City Council) to discuss about design issues such as drainage city plan, design roads ? Establish communication network with stevedoring companies to get comments/opinions about terminal layout. ? Make dialogue with PMU Project Director (PD) about Community involvement/convey the issues raised in the workshop ? Reach out to various people to understand the Project ? Communicate with PMU Engineer staff to improve the "teamwork" Guy Kiliki ? Employment opportunities ? Certain degrees of contractual and sub-contractual work ? Physical and Environment Effect ? Socio-economic impact ? Project partners as a consequence of effects Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?27? Kevin Kepore ? Maintain the network established more at the conference. ? Review CPA PNG ethical codes on Integrity. ? Identify CPA PNG members who are or will be engaged in the Lae Port Project. ? Communicate with these members to uphold integrity. ? If need be bring integrity issue to CPA PNG board for discussion as a way of strengthening our ethical codes. Mawasang Lou ? Arrange meetings with landowner groups ? Facilitate meetings / involve – attend meetings ? Carry out awareness on social impacts ? Assist in training /conducting courses for affected people ? Be a network / contact point for my group. Maria Lovaga ? Report on the workshop summary to the Department top management. ? Include the Integrity issue in the "Worker's Education Program". ? Share Integrity workshop information with friends. ? Reassess personal goals. ? Practice the lessons learned. Fabian Makole ? Mobilize community and pass on information after every meeting like this ? Get feedback from developers and relay it back to my community on the latest updates ? Make sure my people and I are resettled properly Maygen Joseph ? Without any breaching of employee confidential agreement, ensure any information regarding Lae Port Project is made available when requested by other stakeholders. ? Know about the Lae Port Project and the specific key role IPBC plays. ? Ensure knowledge gained from this workshop and any integrity issue related to the Lae Port Development Project is disseminated to other work colleagues. ? Uphold what has been learnt from this workshop. Nellie McLay ? To network with all NGO through NGO kibung on the Port progress of the development ? To advise the Hospital Board on the development of the Port to also include it on the Hospital Redevelopment Plan. ? To advise CIMC of the social impact that the Port will have on the Community ? I would like to see the workshop participate as the network party for communication and awareness to the Community of Lae and beyond Megan Matainaho ? At this meeting - Review, Identity, Incorporate – shared ideas as related to the engineering aspects ? Follow-up on required design information requested of various service providing facilities, ? Inform of progress to the AP ? Make known my contact to all for communication purposes ? Enable smooth transition of the Labu Canoe Landing site Edward Minnis ? To establish a network with the Integrity Discussion Group - Email / write letters ? Sharing of Information – o quick access to information with minimum costs involved, o link with IRC/IPA/AG with information to contractors and their requirements Charlie Nep ? Be involved in the review of the internal control and procurement procedures and report on corporate governance issues if the project or the ADB funds it. ? Provide assistance on accounting and auditing issues. ? Play a role in the project committee. ? May need further integrity training should ADB fund it. ? Can be contacted by other group members for networking to minimize corruption sector wide. ? Report back to Auditor General's Office Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?28? Zaze Ombi ? Contact details of all personnel attending this Process Workshop ? Recommendations / report from ADB on this process; with photos taken during the session ? Feedback to ADB from participation ? Brief LPDP Project Director (PD) Alyosha Reilly ? Ask for a follow-up of how the "Integrity Committee" (IC) is to be used by the IPBC ? For the IC to be briefed on progress so far i.e. Design/ Timelines/ resettlement ? I am available for projected thoughts on future port coffee use. ? I would be available to assist in community activities if this was going to progress the amicable development of the Port Project ? My business depends 100% on rural smallholders producers and is owned b them so community issues and development are of interest ? Am happy to "facilitate" Calistus Robin ? Follow up on Land Court and Land Dispute by landowners on resettlement programme. ? Provide eviction exercise process or steps. ? Carry out eviction exercise process using Land Management Act. ? Involvement in Land negotiation with landowners, IPBC and the Private Sector. ? Attend IPBC, Landowners & settlers meeting. Lukis Romaso ? Link up with IPBC to confirm any community livelihood projects related to the Lae Port Development Project ? Follow-up with IPBC on the plans to develop an alternative landing area for the landowners Andrew Tulo ? Interact with participants to address issues of concerned raised in the workshop. ? Assist in facilitating awareness with other participants on integrity with organizations represented and other key organizations. ? Do awareness in my workplace in regards to integrity. ? See that this workshop is supported by many organizations to raise the level of integrity in the country. ? Uphold the values discussed in the workshop. ? Report to the management, to set up Integrity Committee and good management. Jack Stanley ? Make sure affected communities are happy, projected partners are happy ? Getting ID Cards for Affected People (AP) by next week. ? Contact Guard Dog for quote ? Assist CDP Manager contact stakeholder partners to establish contacts, CD, District Administration in Huon and Lae ? Establish plans to move forward with affected communities. ? Review progress and follow-up. Michael Unage ? Brief the Director (NRI) on the seminar. ? Consult the head of department on the possibility of being a partner. ? Discuss with corruption research team at NRI. ? Contact team leader (Integrity) of discussion taking place of NRI regarding Integrity. ? Contact Alois at INA of possible collaboration. Gideon Yalu ? Keep in close contact with the IPBC team ? Discuss with the Engineers the facilities that my organization required ? Attend to any forum on LPDP ? Inform my superior on the LPDP to be in line with BSP Bob Winch ? I will disseminate the right information only to the settlers ? I would like networking with partners and relevant authorities to keep settlers informed of the project Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?29? Task 9: Steps of Action Planning Groups were then given time to discuss the summary steps needed for the joint action plan for the Integrity Network, including the What (taken from the personal commitments), the Who (being the Integrity Network) and the When (timeframe for follow up action). This session provide the framework to the details provided below. The summary action plan of the Lae workshop is found below: What When Who Improve communication between IPBC and the Integrity Network, (including other stakeholders not present in the workshop) Throughout project Integrity Network Specify timings of when and where to meet In the next three months Integrity Network Use an integrated approach to progressing the Project Throughout project Integrity Network Clarify what's happening: the wider community needs to know more about the Project's development Throughout project Integrity Network Be available for further consultation on the Project Throughout project Integrity Network The summary action plan from the Port Moresby workshop is presented below: What When Who IEPNG to set up integrity unit to support Lae Port Project In the next three months IEPNG – Sen Hugo CPA PNG to ensure accounts on the Lae Port Project complies with CPA ethical codes on Integrity Throughout project CPA PNG – Kevin Kepore AGO to do review of internal controls and procurement procedures Throughout project AGO – Charlie Nop Department of Labour and Industrial Relations to enforce the established worker's education program Throughout project DLIR – Maria Lovaga Implementation agency to follow up on Integrity Unit in the Lae Port Project Throughout project IPBC – Brian Gomez Implementation agency to follow up on PCC Throughout project IPBC – Brian Gomez Clarify role can provide technical input Throughout project PNG Ports – Andrew Tulo Corruption research team to help in Corporate Governance Throughout project NRI – Michael Unage Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?30? Task 10: Lessons Learned At the end of action planning and personal commitment, the group reflected back on the successes and difficulties of the workshop and identified the following "lessons learned:" ? Time managed effectively ? Effective teamwork ? Integrity and effectiveness are the key to successful project development ? Keep stakeholders constantly informed on project development ? Be proactive if want effective teamwork ? Discussion ? Action plans ? Teamwork ? Lae Port Project is the largest infrastructure project in PNG and many stakeholders are involved ? Two-way communication with various community members is the key element to implement the project ? Improve communication from IPBC ? When, where do we next meet? ? Need to know about project development ? Integrated approach ? Available for further consultation ? Style of workshop discussions: Active participation ? We as a group need to commit personally to ? Improve communications ? Set time for next meeting ? Clarify progress ? Commit to use integrated approach ? Be available for further communication. ? Integrity and how it affects society ? Brainstorming: how to work in a small groups (8 people) ? Writing ideas on paper prior to discussing them ? Patience ? Identify the essential meaning of purposes, results and indicators ? Very challenging and interesting tome as a social worker ? Can make my work much easier ? Through international facilitators we learned something new ? A broader view of the importance of Lae Port with everybody's input ? Listen and absorb information ? Work as a team for quick task completion on group work ? Use team roles to plan before application and reach agreement to be more effective ? Transparency ? Many new things from highly qualified international consultants ? Given the opportunity and through facilitation, individuals can come together very quickly, work as an effective team and produce real outcomes ? Do tasks in small groups with roles for each member ? Solicit ideas/inputs from employees on a new project or organizational changes to overcome resistance to change ? Working together with private sector ? All concerned with community well being ? Productive discussion by saying the right things Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?31? ? Participants contributed meaningfully to enhance this project and perhaps others, especially in small groups ? Work together as team to share ideas bring good results ? Lack of communication and sharing and resolving issues can easily slow down the project but… ? Things can be progressed now that we know which direction to take from here ? Involvement of stakeholders ? Networking ? Communication of information to draw us into discussion in groups ? All stakeholders are being informed ? What this group can do to assist IPBC in Lae ? Method of facilitation is practical to be utilized for major projects. ? A presentation skill using the writing of ideas as a tool is helpful. ? I note that auditing is an integrity aspect and its effectiveness in Lae Port development Project will of course depend on our annual audits. ? I will ensure that the networking of participants is a paramount factor to ensure efficiency. ? Personal integrity and effectiveness is almost self-discipline. ? Transparency and Integrity must be upheld. ? Personal interests and corrupt practices must not be entertained. ? Procedures and processes must be complied with. ? Certain committees should be established to address issues of concern raised in the workshop. ? In our discussions, I have learned that integrity is important for effective implementation of projects. ? Not all stakeholders know what is going on in the project and what role exactly is IPBC undertaking compared to other stakeholders; Lesson learnt – information regarding any major projects should be made available, accordingly; transparency should be practiced more in work places. ? The importance of greater transparency through improved levels of communication. ? Working together as a team appears to be effective because it's surprising to hear view from others that you haven't thought of yourself – encourage more team participation. ? With the approval of the CPA PNG board, ensure that accountants on the Lae project uphold integrity. This can be achieved through incorporating a session on integrity during our CPA PNG continuing professional education, newsletters and annual conferences. ? Reporting procedures should be part in place to underline efforts to uphold integrity. ? Setting up of an integrity unit in IPBC should promote integrity and effectiveness. ? Valuable lessons learned in the workshop skills and techniques used. ? Recognized that someone's weakness can be another's strengths and it compliments – encourage more openness. ? Transcribing and skills of a facilitator. ? Wide consultation is effective for major projects. ? Proper planning is essential for major projects. ? Integrity leads to good governance and effectiveness. ? The importance of integrity issue being raised in dealing with big money projects. ? The setting up of the integrity team may help in the effectiveness in the Lae Port Development. ? The involvement of more stakeholders will ensure the success of the project. ? Few conflicts need to be ironed out between lead agencies in the Lae Port Development. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?32? Annexes A. Information on international executive facilitator, Cathryn Goddard and the Coverdale Organization Cathryn Goddard Coverdale Organization, Inc. Corporate and Individual Qualifications Cairo cell phone: +2010-306-6129 goddardc@aol.com Cathryn Goddard's most valuable skill is in improving the effectiveness of people working in teams, using facilitation, training and coaching, to find creative solutions for individuals and organizations. Her focus is on international development, especially where cooperation between stakeholders from different organizations, disciplines and cultures is critical to achieving results. She works with government officials at the ministerial level and private sector leaders, as well as with local officials, farmers, entrepreneurs, and NGOs. The following text describes her typical assignments: ? Start-up workshops Team planning to articulate aims, common language, roles and responsibilities, and priorities, while sharing information and tools that can be used throughout a project. ? External stakeholder workshops Engaging the organizations and counterparts vital to project success through pre-workshop interviews, clarifying shared purposes and creating a sense of teamwork, while producing a bond that leads to effective implementation of action plans together. ? Facilitation training Courses to develop skills that facilitate good governance and sustain participatory processes. ? Presentation skills training Courses to help individuals and teams prepare for presentations, including annual reviews, top priority missions, competitive applications (bids, grants, awards), resumes and interviews. ? Coaching key personnel Individual action planning to achieve business targets, produce contract deliverables, deal with difficult issues or people, and change habits to improve results. Dr. Goddard resides in Cairo, Egypt, and has worked in over 50 countries, with special emphasis on the Middle East, Africa and Asia. Development clients include USAID, the World Bank, the UN, the Asian and African Development Banks, as well as the international firms that serve these organizations. Her PhD is from the Sorbonne, University of Paris, (dissertation: OPEC's Economic Strategy), with postgraduate work at the University of Chicago. She speaks French (excellent), Turkish (very good) and Arabic (fluent spoken Egyptian). Coverdale is a woman-owned small business. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?33? B. OAGI powerpoint presentation (presented in the POM workshop) Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?34? Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?35? Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?36? Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?37? Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?38? C. List of participants and contact information 1. Port Moresby Workshop 1 Neil R. ABEL 10 Alois Akibe FRANCIS Procurement Capacity Building Advisor Deputy Executive Officer Central Supply & Tenders Board Institute of National Affairs/CIMC P.O. Box 6457 Waigani P.O. Box 1530, Port Moresby Tel: 311 3777, Fax: 311 3778 Tel: 321 1714, Fax: 321 7223 Email: nabel@online.net.pg Email: Alois.Francis@cimcpng.org 2 C. Brian GOMEZ 11 Ms. Maygen JOSEPH Corporate and Public Affairs Manager Research Assistant IPBC IPBC 4th Floor, Pacific Place, Port Moresby P.O. Box 320, Port Moresby Tel: 321 2977/686 8051 Tel: 321 3739, Fax: 321 5048 Email: bgomez@ipbc.com.pg Email: joseph@ipbc.com.pg/maygen@gmail.com 3 David Young KARI 12 Sen Athanasius HUGO Executive Advisor - Public Enterprises & Investment Past President IPBC Institution of Engineers Papua New Guinea Inc. 4th Floor, Pacific Place, Cor. Musgrave Str. & Champion Pde, NCD, PNG P.O. Box 881, Waigani, NCD Tel: 675 321 2977; 675 686 5065 Tel: 325 8765/ 325 8763, Fax: 325 8718 Fax: 675 321 0192 Email: iepng@iepng.org.pg Email: dkari@ipbc.com.pg 13 Kevin Kopii KEPORE 4 Maria LOVAGA Director - Academic First Assistant Secretary - Labour Standards Certified Practising Accountants of PNG Department of Labour & Ind. Relations P.O. Box 1937, Port Moresby, NCD P.O. Box 5644, Boroko, NCD Tel: 310 1891 Tel: 321 1011, Fax: 320 1062 Email: kkepore@cpapng.org.pg 5 Leo MARAI 14 Sale' Charlie NOP Lecturer Senior Auditor University of Papua New Guinea Auditor General's Office P.O. Box 320, University, NCD P.O. Box 423, Waigani, NCD Tel: 326 7452/ 687 0599, Fax: 326 7144 Tel: 301 2285/ 719 7757, Fax: 325 2872 Email: marail@upng.ac.pg Email: salenop@yahoo.com.au 6 Emily George TAULIE 15 Andrew TULO Executive Director Marketing Coordinator Transparency International PNG Ports Corporation Ltd. P.O. Box 591 P.O. Box 671, Port Moresby Tel: 675 320 2188/ 320 2182 Tel: 321 1400/ 308 4293, Fax: 321 1546 Fax: 675 320 2189 Email: andrew.tulo@pngports.com.pg Email: tipng@daltron.com.pg Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?39? 7 Paul Markus UNAS 16 Julius Alexandroo VIOLARIS Deputy Chief Operating Officer Managing Director PNG Ports Corporation Nawae Construction Ltd P.O. Box 671, Port Moresby NCD P.O. Box 261, Alotau MBP Tel: 321 1400, Fax: 321 1546 Tel: 641 1260, Fax: 641 1183 Email: paul.unas@pngports.com.pg Email: jviolaris@nawae.com 8 Michael Joseph KUERSCHNER 17 Adam Hay Operations Manager Community Liaison/Environmental Nawae Construction Ltd (Civil Contractor) Nawae Construction Ltd. P.O. Box 261, Alotau MBP P.O. Box 261, Alotau MBP Tel: 641 1260, Fax: 641 1183 Tel: 641 0020, Fax: 641 1183 Email: mkuerschner@nawae.com Email: ahay@nawae.com 9 Michael UNAGE Researcher, National Research Institute P.O. Box 5854, Boroko, NCD Tel: 326 0300, Fax: 326 0213 Email: munage@nri.org.pg, dunage@yahoo.com 2. Lae Workshop 1 Sam SODENG 16 Rodney GEMEI OIC Community Policing/Chief Sergeant Welfares/Social Services Officer Police Lae Urban Local Level Government Council Community Policing, PPHQ P.O. Box 313 Lae 17 Ruben TARA 2 Gideon Apeng YALU Provincial Civil Engineer Manager Compliance Department of Works IRC - Customs Operation P.O. Box 636, Lae, Morobe Province P.O. Box 421 Tel: 472 6320/ 472 3363, Fax: 472 3153 Tel: 472 4899/472 0521, Fax: 472 3989 Email: rtara@daltron.com.pg Email: gideonr@daltron.com.pg 18 Winch BOB 3 Geoff FAHEY Ward Councillor General Manager, Board Chairman, Deputy Chairman Lae Urban Local Level Government Council Trukai Industries, Waqia, Rural Industries General Papuan Compound, Lae P.O. Box 2129 Lae 2129 411 PNG P.O. Box 1333, Lae Tel: 472 2466, Fax: 472 4598 Tel: 472 6758 Email: gfahey@trukai.com.pg 4 Robert Yopa DINOKE 19 Makole FABIAN Community Leader Community Leader Sodas Settlement Moos Markham P.O. Box 2730 Lae Tel: 472 6758 Tel: 472 6758 Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?40? 5 Eileen ALLAN 20 Kasen BALA Group Operations Manager Director, Engineering and Technical Services Chemcare Group Ltd Lae City Council P.O. Box 1406, Lae, Morobe Province P.O. Box 1333, Lae Tel: 472 2366 ext 102, Fax: 472 3329 Tel: 472 0702/ 472 2941, Fax: 472 1949 Email: eallan@andersons.com.pg 21 John Edward STEVENSON 6 Lukis ROMASO Shipping Manager General Manager Niugini Coffee, Tea and Spice Company Bris Kanda Rural Enterprise Development Programme S16/L5 Marsina St., Lae P.O. Box 605, Lae Tel: 472 0700 Tel: 472 4226, Fax: 472 8196 Fax: 472 5614 Email: lromaso.briskanda@global.net.pg Email: niuginicoffee@mainland.com.pg 7 Tom ANE 22 Tony Burum ASE Committee Acting District Administrator Wara Tais Huon Gulf District Office, Morobe Provincial Admin. Tel: 71061427 P.O. Box 878 Lae 411, Morobe Province Tel: 473 1801/472 2933; Mobile: 688 2553; 7239 6377 8 Yosh REILLY Fax: 472 4745 General Manager Niugini Coffee, Tea and Spice Company 23 Calistus Jacob ROBIN P.O. Box 2531, Lae District Administrator Tel: 479 5167, Fax: 472 5614 Lae District Administration Email: coffee@mainland.com.pg P.O. Box 1402, Lae, Morobe Province Tel: 4723421, 4731751, 6707058 9 Guy KILIKI mcs Fax: 472 0990 Deputy Chairman Labu Landowners Corporation Ltd. 24 Kato TOSHIHIRO P.O. Box 795 Port Engineer Tel: 472 4743/ Digicel - 72503626 IPBC-PMU Fax: 472 1876/ 472 4398 P.O. Box 1825, Lae Tel: 472 6966, Fax: 472 7764 10 Megan Joisi MATAINAHO Email: toshihiro_kato@ipbc.com.pg Graduate Engineer IPBC 25 Zaze Mcford OMBI P.O. Box 1825, Lae, Morobe Province Project Engineer Tel: 472 5577, Fax: 472 7764 IPBC Email: megan_matainaho@ipbc.com.pg P.O. Box 1825, Lae, Morobe Province Tel: 472 8966/ 472 8967, Fax: 472 7764 11 Adrian Ali BIBIKEN Email: zaze_ombi@ipbc.com.pg Construction Manager, IPBC 26 Mawasang LOU Milforohaven Road Secretary P.O. Box 1825, Lae 411, PNG Busulum Clan Association Tel: 472 8966, Fax: 472 7764 P.O. Box 3822, Lae, Morobe Province Email: adrian_bibiken@ipbc.com.pg Tel: 472 2688, Fax: 472 1663 (Riback Stevedores Ltd.) Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?41? 12 Edward MINNIS 27 Sakeus Mayarom GEM - Facilitator Project Accountant Community Development Manager IPBC-PMU IPBC Box 1825, Lae P.O. Box 1825, Lae Tel: 4728966, Fax: 472 1746 Tel: 472 8966, Fax: 472 7764 Email: edward_minnis@ipbc.com.pg Email: sakeus_gem@ipbc.com.pg 13 Jack STANLEY - Facilitator 28 Judith Adelaide, Ida ABAIJAH - Facilitator C.D.P. Assistance Project Administration Officer IPBC IPBC P.O. Box 1825, Lae, Morobe Province Milfordhaven Rd., P.O. Box 1825, Lae 411, PNG Tel: 472 8966, Fax: 472 7764 Tel: 472 8966/8967; 472 5577, Fax: 472 7764 Email: stanley_jack@ipbc.com.pg Email: judith@ipbc.com.pg 14 Leo MARAI - Facilitator 29 Michael GEDISA - Facilitator Lecturer Manager University of PNG Labu Landowner Corporation (Labu Tribe) Psychology Strand P.O. Box 1179, Lae P.O. Box 320, University P.O., N.C.D. Tel: 472 4398, Fax: 472 4398 Tel: 326 7452/ 687 0599, Fax: 326 7144 Email: marail@upng.ac.pg 30 George David GWARE Operations Manager 15 Ms. Amet Awonga FONGENMALZ Riback Stevedores Ltd. Program Adviser P.O. Box 3531, Lae, Morobe Province Community Development, Morobe Administration Tel: 472 2688, Fax: 472 1663 P.O. Box 1329, Lae Email: george_gware@riback.com.pg Tel: 473 1701, Fax: 472 5915 31 Ms. Nellie McLAY - Facilitator Extension Officer Soroptimist International of Lae/MBC Consultancy P.O. Box 1363 Tel: 479 2340/ 472 4044, Fax: 479 2340 Email: mbconsult@global.net.pg Asian Development Bank GENEVIEVE ABEL CATHRYN GODDARD Integrity Specialist RETA Consultant/Executive Facilitator Office of the Auditor General, Integrity Division Coverdale Organization ADB Email: goddardc@aol.com, Tel: +63 2 632-4027 Tel: +2010 306 6129 (in Cairo, Egypt) Email: gabel@adb.org EMILIE E. BALLARES RETA Consultant/Conference Coordinator ADB Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?42? D. Evaluations Due to time limitations, evaluations were not completed for the POM workshop. The following are the results from the evaluations from the LAE workshop. What was the most important thing that you learned? ? Discussion and formulation of action plans. ? That information and communication in the project is lacking. ? That PNG Ports corporation is not taking an active role in the project. ? That the project has not progressed more than expected. ? To listen, because there are a lot of issues that needed to be addressed and I, as worker of IPBC-PMU, felt our team who attended this workshop was not equipped to answer certain questions. ? Participants from different sectors and levels agree to use Integrity Network as a vehicle to support the Lae Port Development Project. ? Sharing ideas, learning from each other and assisting each other to carry the discussion forward. ? I have learned effective and integrity to success of Lae Port Development Project and the purpose of the services and to achieve better results. ? The importance of integrity and how effectively produce results. ? Shared information is what I have learned. ? To be patient! ? That communication with stakeholders is very important. ? I learned the best of Effectiveness and Integrity. ? That by collectively utilizing our efforts and resources and ideas, we can do much work. ? To plan and work as a team to get a specific job done. More people involved in carrying out a task gets the job done. Group work achieved more. ? Building teams and encouraging free communication. ? The important think I learned was teamwork and the need to have transparency and integrity to make these team effective. ? I have learned many new things from very experienced and very highly qualified international consultants. ? Effectiveness, integrity, teamwork and transparency. ? Learning new ideas and able to address concerns with new batch of people. ? To conduct facilitation workshops as a facilitator. ? That communication plays a big role in identifying problems and workshop such as these promote participation and encourage ownership. ? That given the opportunity, people from many social groups can come together, form a team and produce outcomes. ? Teamwork and self-confidence in public speaking. ? Integrity and how it affects society. ? What integrity and effectiveness is. Very important for every individual in this country. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?43? How will you try to apply lessons from the workshop and how will you share with others what you have learned? ? Put my vision, aim and ideas into action. ? Interact with partners and stakeholders. ? Encourage affected communities to be involved in resolving issues affecting them. ? If I'm well equipped with knowledge, I will be able to explain, maybe in writing what this project is about. I don't think I know enough, I know what everybody else knows. ? Assist to facilitate in any opportunities to define the purpose, results and indicators so that the full context of the subject is understood by those using the material. ? To advise other network organizations of what we had learnt also the discussion of the social impact it will have on the community, in regards to health/education services. ? By opening up contacts and communicate with concerned organizations and to establish what is needed to act on or dare. ? I might use the process of identifying/defining integrity and effectiveness in my community development programs (include in some of our workshops). ? Put in practice in all daily life matters and also in big issues like the port development. ? It is preferable that I should lean to listen and inform/advise accordingly. ? It's all experience! ? Reach out engineer people to reflect their comment/ideas into the port design. Talk to the Project Director to pass on lessons learned from the workshop. ? I would integrate in my job to assist and develop my people and workplace. ? I would definitely integrate them into my life and line of work and also inform others as opportunity arises. ? Contact all stakeholders in the project or get hold of contacts that I can link to in order to get the work done for and in the community affected or impacted by Lae port project. ? Apply at my workplace – operations planning meetings. ? I would try to use these lessons at work. I would also discuss this with others to see if they would be interested. ? I will share what I learned from this workshop with my people in the affected communities and others at larger community. ? By practicing it in my group's meeting and in my daily life. ? Convene similar style of workshop in our Project management unit team. ? Teach students at university the art of facilitating in achieving a task. Conduct research in a participatory and facilitation manner among groups of people. ? By taking on board all that has been discussed and incorporating them into my duties. ? When facilitating community meetings I will make use of systems and group processes I have observed. ? By discussions and meetings with them. ? Integrity to be applied to my work plan. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?44? What features of the workshop did you particularly value and would you suggest we retain (successes) and what are your recommendations (plan for next time)? ? Program and presentation – improved sequential program to achieve the ultimate goal. ? Breaking up into teams, brainstorming and summarizing after each task. Very interesting… never did that before. Should be effective in the long run. ? Linking purpose, results and indicators and improvement in presentation. ? I like the full participation of all participants broken up into groups and they presenting their report. It keeps people thinking. ? General discussions and Group team work. I recommend more workshops conducted to widen community awareness. ? Brain storming and action plan. ? 2-minute tv session. ? I value the effective methods. ? Participatory approaches ? Rotating roles ? Group work ? Majority consensus ? Issues on corruption. ? The creation of a possible consultative body… if it happens. ? Communities' requests to IPBC (their information requests). ? The facilitation part of it by the facilitator was excellent. There was balanced humor with the actual presentation. My recommendation is: keep up the good work. More humor. ? The thing that I value the most is equal participation and cooperation from all members of the team which I presume to be implemented in the workshop. ? Structural sessions. Recommendations – avoid ambiguous concepts. ? The interaction between participants and the presentations. ? I value the sharing of ideas from different trades of life. ? Television presentation. Retain the success by involving all members to participate in the tv presentation and not just 2-3 people. ? Brainstorming ideas; the process is actually a success! ? The emphasis on personal commitments towards a project "What can I do for the project?" Clarify and explain the tasks involved in different phases of the workshops before starting each one. ? Participation and added bonus. ? Small group work and formation of lasting teams. ? Group work – particularly good interchange of ideas from individuals with different backgrounds. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?45? What features should we try to improve on or eliminate (difficulties) and what are your recommendations (plan for next time)? ? Group Sessions. Participants should be taught to detail so they can contribute efficiently. ? Improve briefs of processes involved; give more background on tasks before group work. ? None… very well organized. ? Use of conflicting words which may stimulate/offend other partners. ? Confirmation of the same participants to work with the development of the port. So as do the community doesn't feel that their interest is not being ignored. ? More involvement of authorities who make decisions to avoid confusions. ? Get right people who would have answers to the unanswered questions rather than holding us in suspense by putting on hold. ? Ample time to inform participants that all can attend such an important workshop. ? The questions seemed ambiguous though this was probably deliberate. A more thorough opening would have put the first day into perspective. ? At the beginning of the workshop, IPBC should explain project outline (say 10 minutes). Most of the information communities request to IPBC is there. ? Wrap-up by ADB about integrity and effectiveness (1st day morning) is necessary before going to the next stage. ? We should try to improve in time management. ? Try to include local knowledge persons to improve language barrier in defining complicated terms. ? Improve on interpretation or more elaboration on technical terms in order for simple people to understand and meaningfully participate. My plan for the next meeting is to come prepared. ? Use variety of presentation tools: charts, white boards, OHP, powerpoint. ? It would think timing was a big issue. Some of us we lost and did not know what we were doing in this workshop. Maybe next time give at 4 weeks before workshop so participants may plan for this as well. ? Language. Interpretation. ? Clear content with simple English used. English is not our mother tongue. ? We should try to eliminate narrowing down of discussion to one group in order to create personal attack type question. ? Language problem. Use local language for effective communication. Use local expert to translate English to local language (pidgin). ? I seriously think it went well – maybe the facilitators needed a little more guidance in actually guiding the teams appropriately. ? Language. The use of flowery terms and "aid speak" should be limited, particularly for those for whom English is not the first language. ? Proper planning and introduction to the subject in reference to the technical comprehension of the participants. ? The presentation and aim and objective outcome of the workshop. ? Some background on the role of particular organizations, eg. IPBC. Teamwork?for?Integrity?and?Effectiveness?in?the?Lae?Port?Development?Project? ? ADB?RETA?6447?Workshop? Page?46? Quantitative Evaluation: Rate the following from 1 - 5, (5 being the highest). The workshop allowed you and other participants to: 5 4 3 2 1 16 3 2 0 1 Develop a consensus-based, shared vision with regards to integrity and effectiveness in the implementation of the Lae Port Project 8 4 6 1 0 Develop action plans to carry out that vision 5 4 10 2 0 Sharpen relevant and related integrity-based management skills to improve cooperation, willing compliance, transparency, and accountability, and 10 5 4 0 1 Strengthen teamwork between participants of different stakeholder groups. 12 4 5 0 1 The experience from the workshop will be useful back at work. 11 3 5 1 1 The workshop reinforced understanding and cooperation among participants. 3 5 10 3 0 We have identified priority areas and made plans to address them. 5 9 5 1 1 I am committed to those plans and look forward to working on them. 4 11 2 3 2 Guest speakers added to my understanding of the subject. 7 2 5 2 0 Workshop included a good balance of methods 7 6 3 2 2 large group presentations and reporting 10 6 5 0 0 small group breakout sessions 10 3 3 4 0 written brainstorming 9 6 2 4 0 roles in a team 7 7 7 0 2 review 6 7 2 2 3 time management. 8 3 4 1 0 Materials provided 5 8 4 2 1 enhanced our work at the workshop 8 4 5 1 1 I can use the materials as a reference when I return to work. 5 1 6 2 2 The hotel contributed positively to our results 5 4 7 3 2 Environment (hot) 7 6 5 0 3 conference facilities (no aircon) 6 7 6 1 1 food and beverage (as appropriate) 7 6 4 2 2 overall service. 9 4 4 3 0 Workshop direction responded to our purposes. 8 9 2 1 1 Facilitators listened to participants and adapted the workshop accordingly. 9 5 4 1 1 Facilitators worked well as a team. Overall Impression In my opinion, Asian Development Bank RETA Workshop, "Team Building for Integrity and Effectiveness in the Lae Port Development Project," was: Excellent overall Very good in general Good in most respects Disappointing in most respects Poor overall 9 10 1 0 0